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FAQ
How to prepare for your in-person learning experience...
Time and place
What time is training held?
Is there parking near the training centres?
Meals
Is lunch included?
Are there restaurants near your centre?
Can I bring my own lunch?
Is coffee available at Afi U. training centres?
Hotels nearby
What hotels are near the Afi U. training centre in Montreal?
What hotels are near the Afi U. training centre in Quebec City?
Internet connection and computer equipment
Is wireless internet available at Afi U. training centres?
Do I need to bring my own laptop for an Afi U. training session?
Virtual classroom
What equipment is recommended for an Afi U. virtual training session?
How do I access my Afi U. virtual training session?
Is my computer powerful enough for an Afi U. virtual training session?
What are the concrete benefits of Afi U. virtual training?
What type of internet connection do I need for an Afi U. virtual session?
What is screen sharing during an Afi U. training session?
Is screen sharing safe during an Afi U. training session?
How can I interact with the trainer during an Afi U. virtual session?
Do I need a dedicated room for an Afi U. virtual class?
How long do Afi U. virtual training sessions last?
What should I do if I have a technical problem during an Afi U. virtual session?
Can I send questions to the trainer after an Afi U. training session?
Registration and fees
How do I register for an Afi U. training session?
Do I need to pay for Afi U. training in advance?
Do I need to pay for Afi U. training in advance?
Is there a registration deadline for Afi U. training?
Will I receive confirmation after registering for Afi U. training?
Do prices listed on the Afi U. website include taxes?
Does Afi U. accept manufacturer vouchers?
How can I find out if spaces remain in an Afi U. training session?
How can I tell if an Afi U. session is confirmed to run?
Cancellation policy
What is Afi U.'s cancellation policy for regular training sessions?
What is Afi U.'s cancellation policy for meeting room rentals?
What are the terms for Afi U.'s guaranteed-to-run sessions?
What is Afi U.'s payment policy for a Masterclass?
What is Afi U.'s cancellation policy for meeting room rentals?
Is lunch included in an Afi U. Masterclass?
Invoicing
My employer is paying for my Afi U. training — how does that work?
How long do I have to pay an Afi U. invoice?
Accreditations and certifications
Are Afi U. trainings recognized by Emploi-Québec?
Does Afi U. provide a certificate at the end of training?
Does Afi U. offer manufacturer-certified training?
Trainer
How can I find out who is teaching an Afi U. training session?
Can I communicate directly with an Afi U. trainer?
Autres
What are the benefits of Afi U. virtual classrooms?
Do I need a headset for an Afi U. virtual session?
Can I attend an Afi U. virtual session on a tablet or mobile device?
Who qualifies for preferred rates at Afi U.?
What languages are Afi U. trainings offered in?
Contact us
Québec
418 626.2344
Montréal
514 670.2344
free of charge
1 877 624.2344
info@afiexpertise.com
info@afiexpertise.com
